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South Peninsula Hospital Receives 2024 AHCA/NCAL Bronze National Quality Award

South Peninsula Hospital has been recognized as a 2024 recipient of the Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) for its commitment to improving the lives of residents through quality care.

This year, 525 skilled nursing facilities (SNFs), 135 assisted living (AL) communities, and 49 combined SNF/AL providers in 48 states earned the Bronze Award, the first of three distinctions possible through the AHCA/NCAL National Quality Award Program.


The AHCA/NCAL National Quality Award Program is a rigorous three-level process reviewed and evaluated by trained experts against a set of nationally recognized standards for organizational excellence. The standards of the Baldrige Performance Excellence Program help organizations achieve superior performance over time to improve the quality of life and care of long term care residents.


Providers begin the quality improvement journey at the Bronze level, where they develop an organizational profile detailing among other elements their vision, mission, key customers, and key strengths and challenges. Bronze applicants must demonstrate the use of a performance improvement system. Trained examiners review each application to determine if a center has met the demands of the criteria. As a recipient of the Bronze - Commitment to Quality award, South Peninsula Hospital may now move forward to the Silver - Achievement in Quality award criteria.


“The recognition of these facilities is a testament to their commitment to quality,” said Mark Parkinson, AHCA/NCAL President and CEO. “Their initial step on this journey is setting an inspiring benchmark for others in our profession. We celebrate their dedication and look forward to their continued pursuit of excellence as they strive for Gold.”

A list of all 2024 Bronze recipients is available on the AHCA/NCAL Quality Award website. The Association will announce the 2024 Silver Awards at the end of June, and Gold Awards in August. All awards will be presented during Delivering Solutions 24, the AHCA/NCAL Convention & Expo, October 6-9, 2024, in Orlando, Florida.

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